Date: July 21, 2021

Focus of the webinar

As the use of Microsoft Teams has exploded, compliance officers, information governance professionals, and other risk management decision-makers must determine whether they have the right tools to secure the information that comes out of this collaboration tool, for their compliance, legal processes, and internal investigations.

Using a third-party archiving and data protection solution to capture point-in-time and point-in-context actions, enables organizations to take advantage of new capabilities within Teams without undermining their compliance requirements.

Watch the replay with Pierre Chamberland, IPRO Innovation Catalyst and Michael Sampson, Senior Analyst at Osterman Research, who has been consulting on collaboration tools for over 20 years, as they discuss how to evaluate such third-party security solutions and determine requirements for your organization’s specific needs.

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Date: June 24, 2021

Microsoft Teams adoption has skyrocketed with over 145 million daily users in April 2021. While the platform has enhanced the way employees communicate, it comes with a host of new concerns for how to manage this data for compliance, privacy, and eDiscovery. In the last year, over 75% of enterprises have required access to the information created and shared on the platform for compliance audits, eDiscovery, or internal investigations—Are you confident you are governing this data compliantly?

Join experts from ZL Tech and Osterman Research as they discuss how to address the biggest governance and compliance concerns that come with Microsoft Teams adoption.

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In this webinar, Michael Sampson, senior analyst at Osterman Research, covers the survey results about how private chats, edited and deleted messages, screen sharing, use of SharePoint files, and other capabilities of Microsoft Teams challenge compliance archiving, capture, security, and data loss protection mandates of heavily regulated organizations.

The 45-minute conversation is between Michael Sampson (Osterman Research), Devin Redmond (Theta Lake), and Marc Gilman (Theta Lake).

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Sponsored by Micro Focus, Mimecast, Smarsh and Waterford Technologies

Executive Summary

Information governance can be defined as “policy-based control of information to meet all legal, regulatory, risk, and business demands”. It is an essential best practice for any organization, but particularly larger ones that must satisfy a complex set of regulatory, legal and other compliance demands. Archiving technologies – solutions designed to capture, index and store content – are an integral component of any information governance capability and must be considered as part of an overall information governance initiative.

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Sponsored by MailStore

Executive Summary

Despite the increasing use of solutions like Microsoft Teams and Slack, email continues to be the primary method that most users employ for sending and receiving documents and for collaboration with others. Email contains a wealth of critical information and this information must be protected through robust email backup and archiving capabilities so that businesses and users have ready access to this data at all times.

Even though a growing number of businesses are moving to Microsoft 365, they will continue to need employ best practices for email backup and archiving to protect, preserve and keep available their corporate data – backup and archiving don’t just happen automatically in Microsoft 365. Moreover, email backup and archiving capabilities must accommodate scenarios that Microsoft 365 does not handle as well as some third-party solutions, such as hybrid environments and those that include non-Microsoft data.

This white paper discusses why small and mid-sized businesses (SMBs) should deploy an email archiving solution, and why they should consider the use of a third-party solution instead of the native email archiving solutions within Microsoft 365.

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Electronic content archiving – the process of capturing, indexing and placing data into long-term storage for later search and retrieval – has been a best practice for many years, particularly in industries that are more heavily regulated, such as financial services, energy, life sciences, healthcare and government. The digital transformation has resulted in the integration of digital technology into all areas of a business, resulting in fundamental changes in how a business operates and the value they deliver to their customers through varied set of communication and collaboration systems. All these new communications have an impact on an organization’s compliance and legal readiness. So why is archiving all electronics critical to your organization, and what are some effective ways to approach this?

Join Proofpoint’s expert Martin Tuip and Michael Osterman of Osterman Research as we deep dive into archiving your electronic content, and what an archiving solution looks like.

In this session, we’ll share:

• How an archiving solution can be used for both defensive purposes and as a proactive tool to glean insight and intelligence about an organization’s operations
• How to use them to detect problems before they turn into big problems
• Best practices on moving forward with next-generation archiving

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Sponsored by Ipswitch, Micro Focus, Proofpoint and TeleMessage

Executive Summary

Electronic content archiving – the process of capturing, indexing and placing data into long-term storage for later search and retrieval – has been a best practice for many years, particularly in industries that are more heavily regulated, such as financial services, energy, life sciences, healthcare and government.

The primary role of archiving has traditionally mostly about defense, such as retaining copies of business records and other important documents that might be needed as part of a legal action, or to have the ability to respond to a regulator’s request for information. However, archived data in email, text messages, social media posts, files and other content contains a wealth of information about an organization that is rarely, if ever, available from other sources. For example, a properly managed, next- generation archive that combines data capture with good analytics can be used for a variety of proactive purposes:

• It can show how quickly salespeople respond to inquiries from prospects and customers and if there is a relationship between the speed of response and the likelihood of orders or renewals.
• It can help to gauge customer sentiment and provide indicators of problems before they have a chance to manifest themselves as a problem, such as a customer switching to a competitor.
• It can determine which employees are being treated poorly by their managers and so are more likely to commit fraud or a breach of data.
• It can determine how information actually flows in an organization that might be at odds with the way that things are supposed to happen.
• It can find communications that are sexually harassing, racially insensitive or indicative of other types of employee misbehavior.

In short, an archiving solution can be used for both defensive purposes and as a proactive tool to glean insight and intelligence about an organization’s operations and to detect problems before they turn into big problems.

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Organizations need to be proactively archiving their business-related data for defensive purposes.  Every organization will have the inevitable lawsuit, regulatory inquiry, or other reasons to search for much needed information.

Combining a robust archiving solution with an analytics capability is increasingly becoming a best practice because it can enable decision-makers to glean valuable insights and intelligence from archived data for purposes of enabling competitive and other advantages. Webinar presented by Michael Osterman, President, Osterman Research and Bill Tolson, VP of Marketing, Archive360.

This webinar will explore the following topics/questions:

• What are the traditional business drivers for implementing an archiving solution;
• What data do companies archive and why archives should contain more than just email;
• The use cases for an archiving solution in combination with a powerful analytics capability;
• The importance of extracting insight and intelligence from archived corporate data.

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Sponsored by: Micro Focus

The traditional role of an email archiving solutions is primarily defensive in nature: to capture and retain information in the event that a litigation hold must be implemented, to be able to produce information in response to a court’s discovery order, or to satisfy a regulator’s demand for the production of relevant data. However, an email or other information archive contains enormous quantities of meaningful data about a variety of things in an organization. View this webinar recording to learn how to gain valuable insights into your organization through archiving.